Shipping policy
Shipping Policy
Order processing All orders are printed and fulfilled on demand. Please allow 2–5 business days for production before your order ships.
Delivery timeframes
- South Africa: 3–7 business days
- European Union: 5–20 business days
- United States & Canada: 4-35 business days
- Australia New Zealand: 12–35 business days
- Rest of World: 10–35 business days
Delivery times are estimates and may vary due to customs processing, public holidays, or carrier delays.
Shipping partners Orders are fulfilled and shipped via Printful, Printify, and SwiftPOD depending on the product. Tracking information will be emailed to you once your order has shipped.
Customs & import duties International orders may be subject to customs fees or import duties charged by your country. These charges are the responsibility of the customer and are not included in our shipping rates.
Lost or delayed orders If your order hasn't arrived within the estimated timeframe, please contact us at draftsydesign@gmail.com and we'll investigate with the fulfilment partner